Privacy policy

At HOTESSENTIALSWEAR, your privacy and personal information are of utmost importance. This Privacy Policy explains how we collect, use, protect, and manage the data you provide when visiting our website or purchasing our products. By using our services, you agree to the practices outlined below.

1. Information We Collect

We may gather information that identifies or relates to you, including:

  • Personal details: Name, billing and shipping addresses, email, and phone number

  • Payment information: Credit/debit card details or other payment credentials

  • Technical data: IP address, browser type, operating system, and device information collected automatically

  • Account and communication data: Information submitted when creating an account, subscribing to newsletters, or contacting customer support

2. How We Collect Data

Information is collected through:

  • Purchases and transactions: To process orders, deliver products, and manage payment

  • Website usage: Cookies, analytics, and tracking tools to enhance user experience and website functionality

  • Customer support interactions: Emails, forms, and live chat communications to provide assistance

3. Your Consent

By submitting your information for a specific purpose—such as completing a purchase or subscribing to updates—you consent to its use for that purpose. For marketing communications or other uses outside the original purpose, explicit consent will be requested.

4. How We Use Your Information

Your data may be used to:

  • Fulfill orders and process payments

  • Communicate about orders, inquiries, and support requests

  • Send newsletters, promotional offers, and updates (if consented)

  • Improve website performance, features, and security

  • Prevent fraudulent activity and comply with legal obligations

5. Sharing Information

We do not sell or trade your personal data. Data may only be shared under the following circumstances:

  • With trusted service providers, such as payment processors, shipping carriers, and IT partners, solely for service fulfillment

  • When required by law or to enforce our legal rights

  • To investigate potential fraud or violations of our Terms of Service

All third parties handling your information are required to maintain strict confidentiality and security standards.

6. Email Communications

Subscribers may receive promotional content and product updates. You can opt out at any time by following the unsubscribe link in emails or contacting us directly.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing any personal data.

8. Data Security

We implement robust security measures to safeguard your information:

  • Sensitive payment data is encrypted using Secure Socket Layer (SSL) technology

  • All stored data is protected using AES-256 encryption and industry-standard security practices

While we strive for maximum security, no system is completely immune to potential breaches.

9. Minors’ Privacy

Our services are intended for users aged 18 and older. We do not knowingly collect information from children under 13. If such data is discovered, it will be deleted promptly.

10. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to inaccurate information

  • Request deletion of your data, subject to legal and contractual requirements

To exercise these rights, please contact [email protected].

11. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, data will be securely deleted or anonymized.

12. Data Breach Notification

In the unlikely event of a data breach, affected users will be notified promptly in accordance with applicable laws, and we will take measures to mitigate any potential impact.

13. International Data Transfers

Your information may be processed or stored in countries outside your residence. By using our services, you consent to such transfers and acknowledge that your data may be subject to foreign laws.

14. Updates to This Policy

We may revise this Privacy Policy at any time. Changes take effect immediately upon posting. Significant updates will be communicated via email or website notification.

15. Contact Information

For any questions or concerns regarding your privacy or this policy, please reach out to:

[email protected]

Your trust is our priority. HOTESSENTIALSWEAR is committed to protecting your personal information and ensuring a safe, secure online experience.